The Loop - Downtown hotels

From the moment we were lost in Chicago Calling the Hotel for directions my partner and I were treated outstanding! Tim got us to the hotel and because of the phenomenal type of hotel this is made us feel like we were Roalty! When ever we will be traveling to Chicago from now on we will stay there because of Tim! Thank you !

All positive. Helpful staff, quiet building, power in room where it helps with devises.

The staff was all very nice from the front desk, security, cleaning staff and concierge. Everyone was very helpful and patient with us when we needed directions!

Great location. Great workstation and comfortable bed.

Perfect stay. This place is all about pleasure. The staff is awesome.

We enjoyed our stay thourghly! The staff were very gracious and went out of their way to be helpful.

First - the pool was fantastic. It was large, clean, next to big windows, and the hotel did a great job with separating the pool into a family section and a lap swim section. I swim laps, but sometimes I can’t because there are too many kids playing. I also love kids and feel bad being a Scrooge about this, especially remembering how much my own children used to enjoy hotel pools. So it was really nice that there was enough room and separation for everyone. Also there were two hot tubs – and one was adults only. The locker room, with sauna, was very clean and modern. The room was large, comfortable, clean, quiet, and had two bathrooms and two double beds – but the beds were extremely narrow double beds, so I don’t think four people could really stay there together. I was travelling with one other person, and you “might” be able to fit three people in the room - tops. I’m not sure why the hotel went to the extra trouble of having two bathrooms, and then made the beds so narrow. I would give the hotel 5 stars based on the fairly low price we paid. The room was little rundown, however, with older furniture and some wear on the wallpaper (but clean) and so I might give it a lower rating if it cost more. The location is ideal, next to Grant Park and in walking distance to the Art Institute and the Chicago Architectural Foundation - which has fascinating tours – highly recommended. The hotel staff members were all helpful and cheerful, and they let me check in early.

Stayed with my husband for 6 nights during New Year holidays. I liked the hotel. Pros are: location, hotel and room design, gym and 5 o'clock free alcohol drinks in the lobby. Cons: the room was a little too small although very cozy, on the first of Jan one could wait for an elevator for like 10 minutes - way too busy when the hotel is fully booked. In general the stay was very nice. The location of the hotel is just great - very convenient, close to everything in the Loop. Their vallet parking is overpriced and makes no sense to use, there are at least 3 self-parking facilities around with a price 30% less.

Cost to much in Garage. Hotel was Great good location. good Bar.