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Hotel was very nice and clean. We were a little disappointed in the beds not as comfortable as we would like, Other than that the hotel was great
This place is in a nice location. Right next to a great restaurant and the river walk is across the street. Only downside is train in back. I request front room and sleeping is great.
Good location easy to get to via a pick up from the Chicago O'Hare Airport, close to the Fashion Outlet Mall, parklands and the Airport.
Best doubletree I've been in. Good service, well treated by ALL who worked there. Everyone seemed to not hate their job which is unusual these days. Breakfast buffet was well done with good food and service, instead of the same old lukewarm dried out stuff most buffets have.
Flew into town for a quick stay to attend Cubs game. Check in was easy/quick and short walk to and from the train station. Shuttle to/from O'Hare was also very convenient. Would definitely consider staying there again.
My daughter and her friends spent two nights there recently. It was a pleasure. The staff were very accommodating and helpful. The location is also convenient and was a good choice for our multiple college tours. The room was not as spacious as other places but was clean and comfortable. I will recommend ...
This hotel was heaven the room was always clean and everything was where one would want it to be. There was no questions as to where something was, it was placed right in front of you. The check in was a breeze there was no run around or asked twice, the Customer Service was divine they were on point. ...
Great shower, very comfy bed, excellent breakfast choices. Nice. Laundry room facilities - free, just bring your own detergent. Decent fitness area. Kitchen in room sufficiently stocked for us to make use of leftovers from previous night's restaurant leftovers. Lots of room in the king suite.
We have stayed here several times. The only negative is that there has always been loud guest at 2 a.m. The front desk has always sent security. Why does this happen at every visit we have had?
I really enjoy the stay. All of the staff were nice to me. One thing that I really didn't like is that they had a gate, I had my friend pick me up outside the hotel cause he couldn't get in the parking area.
Staff was extremely helpful with giving directions to destinations in Chicago, printing maps to help us find our way. Always greeted us as we entered the lobby & asked if there was anything they could help with.
The first floor smelled like marijuana and the No Smoking signs were posted, my room had a busted A/C unit. They offered to help but by then I had been in the room a day or so it didn't make sense to move. Overall great but could have been better.
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