“We have been staying at this place for years, and I understand that it is now under new ownership. I still love the beachview and balconies, but the way the booking is now takes advantage of travelers, using AI technology to charge more. The staff were not friendly or accommodating, they seemed annoyed we were there. We arrived an hour early and they said the room was not ready (we stayed nearby and nobody entered or exited the room to do anything) and I asked to get a call when the room was……
“Beautiful hotel, but a major security breach ruined our experience. Barbara at the front desk was absolutely wonderful—professional, kind, and accommodating enough to grant us both an early check-in and an approved late checkout of 12:00 PM.
Unfortunately, we cannot return or recommend this property due to a deeply unsettling incident. At 10:40 AM, despite having a "Do Not Disturb" sign clearly displayed on our door handle, a housekeeper unlocked and opened the door. I had just stepped into……