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“very nice trip, best experience ”

“Food was ok. Friendly staff”

“No cuenta con estacionamiento en el lugar el staff es muy amable y hace lo posible por ayudar”

“Me and my family really enjoyed our stay. The staff was amazing and the service was 2nd to none. The food came out fast, the the property was very clean and well maintained. I would definitely stay here again”

“Room was excellent with wonderful views, staff very helpful. Great stay”

“Overall, we had a satisfactory stay. The room was spacious, comfortable, and perfect for our family, and the view was absolutely amazing. There were a few areas where the experience could have been better. Housekeeping made the beds and tidied the room each day, but they did not consistently restock complimentary water or snacks, and daily cleaning service felt incomplete. The resort has several restaurants, but only one was open at a time during our stay, which significantly limited our……

“bien 👍”

“I had an issue with my departure QR code for getting back into the US. The staff helped me get it taken care of online and printed out my completed documents. I everyone was kind and courteous. Will definitely visit their other resorts.”

“Nice comfortable resort. Great food, nice staff and great location.”

“All restaurants had excellent food! Very friendly staff!”

“La atención fue excelente, en especial de la chica de recepción, siempre atenta, con buenas recomendaciones y a disposición, excelentes instalaciones y muy tranquilo, tiene muy buena ubicación”

“It’s a all inclusive hotel but with limited on room bar”

“Our stay in this resort was the most horrific experience for my family. Filthy and smelly resort all over! Our room in the old tower was extremely hot and humid. around the middle of the 1 week stay we started noticing mold on the walls and mold ON OUR LUGGAGE! our clothes became filthy. So many of this resort facilities were smelly. Like the air conditioning is in terrible condition. We complained and all they did was (the AC technician) came and lowered the AC by 0.5 degree, and said it was……

“I like that the property was close to everything. It was easy to take public transport to other parts of Puerto Vallarta. The food was great my kids totally enjoyed the buffet and the snack bar.”

“Great food. I don't like rooms in just opened new building. Old half much better rooms and bigger balconies.”

“Beach view”

“Liked the open bar and 24 HR cafe. Did not like pool. Did not smell like Clorox and my son got an eye infection from the pool. I was told they don’t clean every day due to the rain season. Saw dirty used tampon hanging from pool ladies restroom. Water park was not working. They said under construction but never saw any construction. I mainly booked resort because of water park for kids. Rooms need to be updated. Beds are old. Furniture needs to be updated overall.”

“Todo estuvo excelente, solo me hubiera gustado que los snacks y bebidas en las albercas no terminaran a las 5:30-5:45 pm ”