金塔纳罗奥酒庄酒店

“舒适、安全、服务周全。需要改进的：wifi 覆盖”

“let me start positively, the people who work there try to solve the problems of the hotel but they walk with their hands in their hair they can't handle it. Our holiday: day 1 no water, day 2 only cold water, day 3 only cold water and no electricity. Day 4 everything worked except the WIFI but that is survivable. day 5 there was a very limited breakfast, just some fruit. day 6 no water, day 7 cold water. We spent some time at the reception, unfortunately. The beach and the pool are also nothing,……

“Everything from check-in to check-out was excellent. We could not have asked for a better experience. Francisco at check-in was great, as was Juan at check-out. Efrain with VIP services was helpful and made our stay better. Alexandria was our concierge and she made sure we had everything we needed, from room maintenance to making reservations for dinner at the Japanese hibachi experience. Luisa from the Spa made reservations for us for some relaxing massages, and Carmen and Luz were excellent at……

“Beautiful tree growing through the hotel. Friendly staff.”

“We love this place. This is the only place we stay in Cancun”

“As someone who has gone twice to the resort back to back(2025-2026) Resort was amazing as always good is great customer service is amazing Down side I just came back June 14th 2026 and they are remodeling views and pools look like they need to be touched up (has a bit of mold and missing tiles within the pool on the side and bottom. Lastly they have this promo where you can experience another of there resorts which is cool but in reality there’s a catch (which is okay ) You have to listen……