East Chicago Castle Hotels

It is a place to stop they had rooms casino was smoking and people were chain smoking all over so that was a bit too much at times. Lots of reserved slots machines but no one playing so that was a thing. We had some light night food and it was just okay not bad. Automatic coffee at front desk made me a cup of scalding hot water instead of a coffee I just left rather than waiting in line at the front desk trying for a refund. Lastly the casino had a few NPC s just wondering around never playing...

I stayed here to visit my child that attends the Art Institute and I was completely impressed. I will definitely stay here again.

Great location

Wonderful stay in a great location!

This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.

We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...

Good

Great location, clean room and friendly staff!

Excellent Customer Service

It was okay but, I wish they specified the clearance level for the self parking if we would of have know ahead of time we would of brought our smaller car

Arlo Chicago is in the perfect location for walkable access to so many Chicago sights, excellent food (please try the Broken English Taco Pub around the corner!), bars, shopping, etc. It was also very conveniently located to access the L when we needed to get to other parts of the city! The staff was BEYOND accommodating, friendly, and helpful. The room was clean and exceeded all comfort expectations! I also highly recommend the lobby bar for a great happy hour spot!!! Everyone at this hotel...

I enjoyed my stay here. I didn’t get a chance to experience breakfast or the pool, but it's nice that they're avaliable. I loved the area, very easy to walk for food and entertainment. The bed does need replacing as it makes a squeaking noise when you sit on it and the mattress wasn't that comfortable. Even with that, I would stay here again.

The customer service was great. And the pool is so pretty!

Recently stayed at the Springhill Suites/River North. Could not have picked a better location for the first time in Chicago. Tons of local dining options. Close to landmarks. Easily walked to the Magnificient Mile(Michigan Ave) Walked to the subway to go to Wrigley Field and the United Center. Hotel was excellent. Clean, the staff was excellent in all areas. Free breakfast was fresh and good. Highly recommend overall.

Great location!! Walking distance to museums, Navy Pier, Willis Tower, and everything.

This hotel met our expectations. All the city attractions were within a walkable distance. The staff at breakfast was amazing! Shout out to Javier who was so welcoming and friendly :)

Big spacious room with complete kitchen. Beautiful views of the city. Restaurants and CVS pharmacy nearby. Decent selection of foods on breakfast buffet. Walking distance to the Navy Pier, Riverwalk and the Millennium Park. Parking garage is great but it is $55/ day extra.

Across from Nordstroms! Staff helpfu!

Forever one of my favorite hotels and one of my two favorite Courtyard properties I've ever stayed at! This is the 3rd year in a row we've stayed here when coming to Chicago and it never disappoints. It feels like a high-end hotel for an affordable price (considering where it is)! The staff is great super helpful, rooms are so clean and overall just is one of the nicest places! Highly recommend if you're looking for a spot in Chicago!

Beautiful views and great staff to accommodate any needs