科斯塔梅萨索科精品购物中心附近酒店

“The corridor on the fourth floor smells very bad.”

“Staff was very welcoming and room was super clean and comfortable ”

“This was possibly one of the worst hotel experiences I have ever had. I get it, you get what you pay for and things happen but this was too much. I got to my room and just wanted to nap after a 10 hour work day. I went to lay down and turn the TV only for the TV to not work. I thought Ok I will call the front desk, I grab the phone to dial and the phone is not connected/not working. As I reach for my Cell Phone to call the hotel someone tries to enter my room (I believe it was housekeeping but……

“I am very angry about this stay. When I checked in, the door and windows were left open, and the room smelled damp and moldy. The curtain had what looked like blood stains, and the bedsheet had mold spots. Since it was already late and I had a full workday the next day, I reluctantly decided to stay. When I picked up the plastic “Do Not Disturb” sign, I found oil on it, which was disgusting. The room had almost no sound insulation. I could clearly hear the TV from the next room and footsteps in……

“Discounted items are worth the price 👍”

“很喜欢”

“The room cleaning was really disappointing and not up to standard. The hotel offers a daily USD 15 credit per room for restaurant spending, but when we stayed in two rooms and spent USD 30 at Starbucks, it wasn’t deducted at checkout. Since my bill was sent directly to my email, I only realized the mistake after receiving it. Very frustrating experience.”

“I checked in and got my room key. When I stepped in the room I immediately noticed there was no smoke detector just wires hanging from the ceiling where one had once been taped. I went to the office and they told me there was a different system and “the guy is coming tomorrow to patch it”. I was staying two nights. So my room is being renovated while I am there? Although the staff was nice and offered to get me a different room I made the call not to stay there. ”

“Breakfast is amazing!! I love the healthy options like almond milk and Chobani yogurt. Dining area is clean and comfortable. The staff is friendly and attentive. They have a pancake machine that works with a simple wave of your hand. The rooms are clean and comfortable plus the kitchenette is well-stocked with utensils, dishwater and pots & pans. I would highly recommend this Sonesta ES to anyone staying in the Orange county area”

“Overall is good. But property condition is poor for a 4-star hotel.”

“The AC system is way too loud, which decreased the sleeping quality. The room is spacious but the bathroom is a bit outdated.”