“First off, check in is at 4pm. We arrived at 3pm and were told our room would be ready soon so we brought all of our luggage in and waited in the lobby. 4pm came and went, and after asking multiple times when our room would be ready, we kept getting the same reply, just a few minutes, they're still cleaning the room. Finally we were able to check-in at 4:25pm, almost a half hour after our check-in time, and wasting over an hour sitting in the lobby. We weren't the only ones either, there were……
“First off, check in is at 4pm. We arrived at 3pm and were told our room would be ready soon so we brought all of our luggage in and waited in the lobby. 4pm came and went, and after asking multiple times when our room would be ready, we kept getting the same reply, just a few minutes, they're still cleaning the room. Finally we were able to check-in at 4:25pm, almost a half hour after our check-in time, and wasting over an hour sitting in the lobby. We weren't the only ones either, there were……
Amanda