Find Treehouses in Quintana Roo from $85

"Resort was beautiful! The cirque show with dinner was fabulous."

"The staff were great "

"Review for stay during September of '25. This resort is huge with being 4 resorts (Kantenah, Colonial, White Sands & TRS-Adults only), on shared Palladium property. You can attend most if not all the resort pools, restaurants, entertainment etc. It was low season so resorts were not over-crowded. Actually, Kantenah Family Selection building/beach was fairly empty which we did not mind. Never an issue finding chairs at the beach or bali bed for rent. Colonial is the 'center hub' of all the resorts and seems to have the best entertainment, beach parties etc. Gametime sports bar was great, air-conditioned, TVs & full bar food menu and drinks to order from all included. It made for great catching a game on NFL opening weekend. Resort is also very family friendly. They have a schedule for activities for children, teens & adults. Never thought we would enjoy such a big resort but we truly did and wish we had more time. Rare occasion we opted not to leave the resort as every day/night there was something to do or see. There is a smaller waterpark on site also with slides for the kids and even an area for toddlers. We did encounter a couple issues during our stay however, management was prompt to resolve the issue and offer compensation. Our concierge butler passed the information on and the concierge manager came to the pool finding us offering sincere apologies and asked how they can make things right. Nothing is perfect but to me, that is customer service. We will return. "

"Perfect "

"Well stocked bar, beach front view, very friendly staff. Safe surrounding areas to go for a stroll. Great resort to stay at."

"That stay was great with all included except transportation to airport and room service minor issues. We fully enjoyed with food options- a lot of varieties "

"The view is amazing and the pools are wonderful. The staff are very friendly and helpful — thank you so much for organizing such a wide range of activities. The margarita class and float yoga were my favourites and definitely highlights of the stay. The food is excellent as well; I highly recommend the Italian restaurant, Aglio. It would be great if the pool water could be a bit warmer, and the rooms are not very soundproof. We could clearly hear people walking, talking loudly, and noise from the next room around midnight. Overall, a great stay with beautiful views, fun activities, and excellent dining! :) "

"It was a beautiful palatial property full of granite, marble and soaring columns. It has spectacular pools and beachfront. Everything was clean and well maintained. Our room was gorgeous, a junior suite. The staff were friendly and abundant. A great place!"

"Its a great property with breathtaking views of the beach. We had the beachfront room with amazing view. Staff is very polite and tries their best to communicate even though 90% of them don't speak English. The dinner reservation booking process is very smooth and you can easily book a reservation with 2 restaurants for ala carte. The main restaurant CUA is buffet only and you can easily walk in to grab a table without any issues. I would highly recommend this property and will also advise on taking the all inclusive only s it would be worth price if you drink. "