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“客房乾淨”

“Waiting for elevators took ages. Asked for house keeping at 8am, no one came to clean when I went back at 2:30 pm. Had to go down to concierge to ask for housekeeping as the call to concierge was on hold for more than 5 minutes. The concierge staff called house keeping in front of me and gave me a dirty look saying loudly to the housekeeper that the customer is complaining.”

“Unpleasant experience ”

“Nice room”

“Unfortunately our room was next to the shared bathroom so there were blowdryers going well past midnight. One night there was vomit in the co-ed shower. The location is exceptional, Little Island, The Skyline, Chelsea Market and the West Village were an easy walk. The staff were friendly and offered help above and beyond. The morning coffee/tea set up, water bottle refill station and laundry access were much appreciated. The rooms were cozy but well laid out. I would stay here again if I……

“The room is tidy and clean, I really enjoyed. They offer free breakfast, which tastes good and is really convenient. The most important thing is that the night is peace and you can sleep well. I just don’t know what I can complain. It’s really convenient to travel around by living in this hotel, which is close to the subway. And you can just walk around to like Times Square, apple avenue 5, MoMA”

“The hotel was super clean and the staff were amazing!”

“I will honestly tell you I never even got up to my room. because of the two old weirdo men, me and my daughter did not feel comfortable. We turned our keys in instantly. before even going up to the room we had a bad feeling. I asked them for a refund. They would not give it to me, saying they needed to go through Expedia. I contacted Expedia. They tried to contact them and nothing. Me and my daughter were stranded in New York alone for one night. and I still have not received a refund, but I’m……

“.”

“two tiers security check experience unwelcome, the main enterance security staff has done over duty on my visit, every time I exit or enter the Hotel, same security staff only asked me for the Hotel pass, but any other guest enter to Hotel without any request on Room card,”

“Very clean”