Tulum Chalets

"Very Clean and Modern and Beautiful Room. Very helpful staff. Unfortunately, the pool in the room was too cold to step in and the drinks were a bit TOO expensive but other than that, it was perfect."

"Great hotel great customer service"

"We had a great time , everyone was very attentive. The view from our room was breathtaking!!"

"We had a fantastic stay at Coco Unlimited Tulum from April 24th to May 4th. The property is beautiful, but it was the lovely people who made the experience truly special.I didn’t catch everyone’s names, but Betty on reception and Jacob in the restaurant were absolutely outstanding representatives of the hotel. They both went above and beyond to make us feel welcome. We also enjoyed the lovely food—the chilaquiles were brilliant, and they make a lovely margarita! Highly recommend this spot for anyone looking for top-tier service and great vibes in a stunning setting. Vicky and Nick."

"The most unique hotel. It surrounds its own cenote and feels like you’re living inside a luxurious tree house! Highly recommend. Absolutely beautiful!"

"Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay."

"This hotel is absolutely beautiful very peaceful and serene design. The food was amazing and the staff were nice and helpful. The only negative I would have to say is that it’s a very loud hotel. There is music that starts at 10:30 AM into the evening from not only the hotel, but the neighboring hotels. There isn’t a mention of a bar in the listing, but the restaurant does play loud music nightly so if you’re looking for that party vibe, this is a great place to be!"

"Staff was amazing. Very clean resort too"

"Le staff est m"