搜索肯塔基酒店

“Hi, real quick. The pool bar had no staff there the entire stay. The "market " had a private function and we were unable to get a coffee or a grab and go sandwich. There were no notice of either amenities being closed. We had to leave the hotel and go to the Marriott for dinner one night because EVERYTHING was closed to the public, even though we were guests for 8 days there. Next time we'll choose a better place with amenities that actually are for all the guests of the hotel”

“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……

“The sink didn't work and shower smelled like mold. But room was very nice and spacious. Staff was very accommodating. I did not get a printed receipt tho. They said I needed to get it from Expedia. Never had that before.”

“Excellent service”

“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience”

“Muy bonito”

“Well kept and the staff was very knowledgeable and helpful.”

“The room was very clean and comfortable.”

“This hotel is a lovely, historic hotel in downtown Louisville. The hotel is very inviting and grand, when you first enter. The staff were very friendly and went above and beyond when it came to customer service. The room was very clean but some of the maintenance was lacking overall in the hotel. Ceilings were chipping in various areas along with some doors. This is to be expected in a historic hotel though and is understandable. We ate at the Lobby Bar and Grill and the food and service……

“All employees were very friendly and helpful. Great location for the Reds game.”

“Good stay Close to our grad party”

“Easy check in/check out, unfortunately we were not there long enough (1 night) to enjoy the pool or skylift. cabin was very nice inside and spacious”