Find Hotels with a Pool in Xpu-Ha

"This property doesn't have a dedicated parking lot. Be aware it is very difficult to get coins for the meter and it doesn't take credit card from the US. Other than this, I would go back in a heart bit. Great place and amazing location!"

"Our stay was excellent. Especially our server Raul, he works breakfast and then dinner in the steak house. He was the best and always took care of us. Thanks!"

"Very good family friendly"

"Property was absolutely beautiful. "

"The grounds were beautiful and well kempt. Staff were constantly working on up keep. The food was delicious and even better than expected for an all inclusive. The drinks were average. The rooms were very clean and well-maintained, only complaint about the rooms were that the bathrooms were glass along the tops of the walls so if you turn the light on at night it illuminated the whole room. Any additional requests (blankets/pillows) were quickly addressed. The pools were fantastic and not crowded and very clean. The waterslides felt as safe as possible, no gaps, attentive lifeguards and undersides were padded to prevent hitting your head in the kiddie section. Beach left something to be desired. Kind of narrow and quite rocky, we definitely felt water shoes were a necessity. But there were always shaded chairs available. Obviously out of their control but lots of sargassum 3 out of our 7 days and the last 2 days there was minimal effort to contain it (maybe because it was windy/stormy weather). Kids club was pretty lame, we didn’t do many of their activities since they seemed to take place after our bedtime but not much of a playground and no indoor area for kids to get energy out. Check in took a long time, check out was a breeze. We thoroughly enjoyed the wildlife and only once had to shoo away the coatis. we forgot to lock our sliding door one day and an animal got into our snacks. Overall we had a fantastic time and it exceeded our expectations. We would 100% return!"

"Hotel is great and staff was amazing (most of them!). We have access to a private pool and that was amazing. However, the noise/music from the pool was loud and people “reserving sun beds” was really annoying. Food was a bit repetitive for a 5* but generally good. Great to have free parking. Theatre for the shows was good and there were events organised each night. "

"Casino on property is very outdated with old slot machines. Very small square footage with very dark lighting. Tables are limited to about 6 total. Must pay a 7 percent fee on winnings on tables above what you bought in for. If you have losing receipts, you can claim them as a loss up until your same amount of winnings in order to not pay taxes on. Slot machines are a different deal all together. You go to the counter, give them amount you want to play, and they put a amount on a card for the slots. The percentage for winnings is a Mexican law, not the casinos, is what they told us. Casino does not open until 6:00 p.m. at night. Blackjack tables were a minimum of a $10 bet with three to two odds. I played four nites and came out losing still. If you are a casino player, this is not the most popular entertainment. Even though the casino stated they were not part of the resort, I feel the resort could do a better job in getting a better entertainment in a casino for it's customers."

"Very disappointed with this resort. I chose it based on reviews that did not match reality. The rooms were clean, but the bathrooms were very outdated. There was no visible security, guests were fighting around 2–3 AM after parties, and no staff came to check on them, which felt unsafe and disrupted sleep. The beach also had no security. Buffet food was limited, soups were overly salty, and items were not refilled if you came later. Not suitable for a relaxing vacation—more of a party place. Would not recommend for relaxing."

"Rooms are clean,mattresses are on the hard side. Breakfast is plenty and has everything eggs,fresh fruit,fresh juice, meats,baked goods. Staff is very friendly and helpful and working very hard to accommodate guests. Dinner buffet for me was a little more to desired. Overall great experience."