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“dining areas are extremely slow with service ”

“Very nice ”

“Room was fine but family above us was noisy, stomping, jumping the whole time except from midnight-7 even after we called to notify the front desk. Hot tub closed just before we wanted to use it. Employees were not particularly helpful or friendly except at checkout. Buildings are old and walls/ceilings are thin. Air conditioning was so noisy that we turned it off so we could sleep. Food at the restaurant was good but not exceptional. Will stay somewhere else if we go to Lake Geneva again.”

“The Grand Geneva is a beautiful resort with great amenities and great staff. We enjoyed the spa, restaurants, lounge onsite Starbucks and outdoor pool. The resort still has so much more to offer! Awesome place.”

“Room was very nice.”

“Lots of construction at the entrance, and the jackhammer made it difficult to hear staff during check in. Hot tub wasn't working. Otherwise, a very nice stay.”

“Staff not helpful”

“We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room.”

“Everything was good. Room was clean. Staff helpful and efficient ”

“The Geneva Inn was a pleasant surprise! It is a charming boutique hotel- very well-kept. We enjoyed the sizable room and a beautiful view of the lake. Would definitely stay there again!”

“Loved the lake view from property. Nice newly remodeled room, hallways and lobby. Pool was excellent.”

“Don’t stay here… shady people disrupting guests.”

“Clean room (needs different toilet seat), convenient parking, helpful staff and good location to baseball diamonds in Lake Geneva.”

“La piscina es encantadora”

“We've had a terrible stay. We were there for the 4th of July. Well first it took them hour - hour and a half to check us in. They have 2 locations, we booked the one with the pool but they tried to put us in a lodge on the other side of the property. When we finally got the room, it was a nice room, close to the pool but in order to get there you have to pass through the indoor pool and also the automatic door to get into the hotel on the side of the proprety where the room was didn't work so.”

“Great”

“The location of the property was great. Right on main street. But other than that, the property was run down and dirty. The carpets in the hallway and bedrooms were dirty. The entryway to the hotel had the same dirt and leaves the day we checked in and out. We had to go down to lobby to request clean towels. The mattresses on the beds were old and thin. So sad with the location - easy walk to shops and restaurants.”