“We were excited to visit the property, pools were nice for the kids, that’s the extent of a decent review. We found bed bugs in our bed the morning after we slept in it. Upon further investigation, we found a TON of them along the bed and wall by the bed. They offered a new room and that was all. We requested reimbursement for the two nights at $1500, and got total pushback from the manager. They were unhelpful, showed no care or concern and basically shrugged their shoulders and said “oh well.”……
“We were excited to visit the property, pools were nice for the kids, that’s the extent of a decent review. We found bed bugs in our bed the morning after we slept in it. Upon further investigation, we found a TON of them along the bed and wall by the bed. They offered a new room and that was all. We requested reimbursement for the two nights at $1500, and got total pushback from the manager. They were unhelpful, showed no care or concern and basically shrugged their shoulders and said “oh well.”……
Melissa