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"Resort was nice. Food was very good and easy to get into the restaurants. Need more umbrellas on the beach for shade. "

"PROS: It is a beautiful hotel with 3 connected swimming pools near the beach and a children water park on the other end. The beach has recliners, a lifeguard, a gym, a expensive spa, and many restaurants and bars, apart from the general buffet area. It is at a walking distance to a Mayan anthropological site and museum. The staff is amicable and professional. The place is clean. CONS: It is very difficult to get a table at one of the restaurants, but when you finally get one, you realize the food is no better than the one offered at the buffet area. If you have an allergy, the buffet area is not the best place to eat, since they use the same utensils and cross-contaminate everything. The quality of the food is OK, nothing exceptional. The two stores inside the hotel sell beach stuff, but at prices that you wouldn't believe: $40 for a sun screen bottle!!! More than $100 for a pair of pants!!! That's ridiculous. "

"Clean room Restaurant staff was vey arrogant We did complain at the hotel as well Don’t think any action was taken though "

"The food was good and a the hotel offers a lot of entertainment. "

"Yes"

"We had a great view of the ocean and the lagoon. The room was very clean! The food and drinks were amazing. The staff were all friendly and helpful. We pent a lot of our time by the pool and beach. Overall I would highly recommend Secrets The Vine!!! "

"Family friendly "

"Room was spacious and comfy, beautiful sea view. Food was overall mid & limited, the only thing you can get what you really want as many times as you want is the buffet. The restaurants that were included into the package stated you can only get one item on the menu. Drinks were mostly juice, unless u get shots."

"Staying at this hotel is truly an amazing experience. From around noon until after midnight, there are various activities and programs, so you never feel bored. Most of the events have a sexy and playful theme, but they don’t create any discomfort for guests; everyone can enjoy them in whatever way they feel comfortable. The buffet food was average and acceptable, but the restaurant meals were truly excellent. It seems the hotel underwent a major renovation less than 10 years ago, but in my opinion, it could use another update, as some areas of the hotel and the rooms feel quite outdated."