“The hotel staff were outstanding, from the front desk, to the concierge, to housekeeping and the restaurant staff. The hotel was recently remodeled and it looked like everything was new and very well taken care of. The clearly want to make every guest feel very comfortable. We were favorably impressed.”
“Very traditional and classic English hotel. I love the old style of building itself as you cannot experience in other 5 star hotel. Room is tiny but bed is superb. They seems lack of staff during night time as some of the orders took a while to be done. ”
“The position was excellent, a couple of streets from Harrods’ and close to 2 tube stations as well as the V & A, Natural History Museum and Royal Albert Hall. Very spacious with huge comfortable beds, balconies off the bedrooms with table and chairs and air con in the bedrooms.
Absolutely great in all respects. Be awakes though that there is a quite large security deposit and they also ask for ID on arrival.”