Find hotels near Naperville Station, Chicago from $61

"I did not like how the hotel smells. Also, bad isolation in terms of the sound, I can hear the next room conversation which was very annoying."

"The room was clean and quiet. The staff was ver professional and friendly. The breakfast was good."

"Breakfast wasn’t the best only gave a small portion of syrup for 2 pancakes and French"

"Room was clean. They were remodeling the hotel but rooms are currently older rooms."

"I’ll start by saying, don’t be fooled by the beautiful pictures and reviews posted on Expedia. This property is in dire need of updating. When you first enter, you are graciously greeted by Gee, a lively, happy concierge. The lobby has been renovated and is a lovely gathering space with a modern bar and sitting area. The front desk agent, Hamilia, was friendly and quick check in. This all sounds lovely, until you get to your room… we booked the 11th floor panoramic room for a special weekend away for my husband and I. Upon opening the door, you were hit with cold musty, marijuana odiferous air. The panoramic view was beautiful, but I couldn’t get past the smelly, 63 degree temperature. We instantly turned up to heat. The bathroom was dated with peeling paint in the tub, an open packet of soap on the counter and “something “ in the sink drain. Seemed like it wasn’t even cleaned after the last guests. The carpet, furniture, drapes were old, and the bed had the worst creaking when sat on. After half an hour, the room was not any warmer so we went down to tell them. Maintenance was going to look at it as we went to dinner. Arriving 2 1/2 hours later, our room was… 63 degrees. Talked to Hamilia again, who had maintenance address the issue again. He turned off the blowers and dropped off a space heater and promptly left without waiting to see if it worked. The heater did NOT even turn on. The hotel was sold out with only a room with 2 twin beds and for half price “for our inconven"

"They had to go breakfast bags for people needing to leave. Staff went the extra miles Le in every way."

"Property was pet friendly and the staff was nice. Only issue was the room next to us was arguing all night and someone set the fire alarm off in the middle of the night. "

"Clean wonderful staff especially Bob and Julie"

"I may have encountered one of the rudest staff members in a long time. Five of us came back from an event that we drove from Michigan to attend, and decided to stop in for a cocktail at the lobby bar. When asked the person making drinks if he had "fun or special cocktails" he simply replied "what do you think "NO" we have a basic bar". I thought initially he was joking, but then he proceeded to say what do you want I'm busy. I said okay well then do you have a menu? As he placed it (not nicely in front of me) I said are you sure you want us to order anything - he said what can I get you and quite irritated in tone. Yikes - if you are in customer service I do understand it can be tough if the individuals are rude or giving you reason. My recommendation is that this person may need another industry to work in. There was no one else at the bar, and I did order two cocktails and a soda. I did not leave a tip and that is not a typical response from me, but really bummed in the treatment."