Big but Old Villa
Posted Jun 19, 2016
The villa is big enough for my family of 8, but pretty old. Although it is within walking distance (15 min walk) to Kuta shopping and dining area (eg Bubba Gump), it is very dark to walk out at night. In order to cut cost, there's no shower gel provided. Towels are not changed daily too. The pool area is small, yet pretty deep. Book this Villa if your priority is only on cost for big family. Otherwise, it is not as pleasant as other villas we've been to.
Comment from Hotel Management
Jul 19, 2016 by Debbie, Hotel Management
Thank you for your feedback. All our villas are cleaned daily and linen is is changed every third day... Or before if required. Our staff ensure our water bottles are changed when required and our guests are encouraged to call the manager 24/7 with any requests they may have on the mobile phone provided in every villa.
Our plunge pool is adjacent to our undercover entertainment area that seats a large outdoor table and chairs overlooking the pool.
Many guests love our villas for the price, location and space they provide, I am sorry your expectations were not met this time.
We are always looking to improve and your comments have been taken on board