Ratings based on 2,569 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New.Mexico

Nice stay and comfort

Posted Jun 3, 2017
Pros: The breakfast
Cons: The pool
Location: Every thing is nearby
It was great stay nice room and access to the pool excellent breakfast
Comment from Hotel Management
Jun 4, 2017 by Robert- GM, Hotel Management
I am glad to hear that you enjoyed your stay and that the breakfast was enjoyable part of your stay. I also want to apologize that our pool was not. We are looking into make some repairs that will hopefully improve your future stay. Thank you for your feedback and hopefully we will see you again soon!
3 out of 5
by A verified traveler from tucson

friendly hotel but the room sad

Posted May 29, 2017
Pros: The staff as friendly
Cons: Looks
The carpet in the room was In vary poor condition and pool needed a update as well
Comment from Hotel Management
May 31, 2017 by Robert- GM, Hotel Management
Thank you for sharing your feedback. We are glad to hear that our staff was friendly. I am sorry to hear that our carpet and pool area did not meet your expectations. We hope to have some improvements done soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Good hotel near it all in Phoenix

Posted May 29, 2017
I was very happy with my experience at Wyndham Garden Phoenix. My room was clean, updated, and had good AC. The staff was very friendly and helpful. The gardens, pool, and happy hour were nice options. I also liked that the hotel has its own parking area and that breakfast was included.
Comment from Hotel Management
May 31, 2017 by GM, Hotel Management
We are thrilled to hear that our staff was very friendly and helpful! We are glad that your enjoyed your room, our garden, and pool areas. Hopefully we have the chance to be your home away from home again soon!
2 out of 5
by A verified traveler

Posted May 29, 2017
I used to love this hotel simply because of the swimming pool (great for children) but the last few experiences have not went well. I will probably be looking for a new resort for our family "staycations."
1 out of 5
by A verified traveler

Didn't get to see anything; rude staff

Posted May 22, 2017
Front desk lady Maria was extremely rude to our family said we never reserved a tono. When we clearly did she just failed to look up info. Even said "you don't have to stay here." With attitude and this was around 10:30 pm. Making it hard for us to find another place for us and our children!
Comment from Hotel Management
May 25, 2017 by Robert- GM, Hotel Management
Good Day, I am sorry to hear that you faced such challenges, especially with our staff, during your stay with us. I have spoke with our management team to ensure that situations like this do not happen again. Once again, I am sorry that you faced this challenge while stay with us. I hope the rest of your stay was more positive.
4 out of 5
Recommended
for Everyone
by A verified traveler from cleveland

Great location

Posted May 15, 2017
Good location rooms were clean and Hotel staff was very friendly. Liked the free breakfast and although we didn't try it several people told us the restaurant was a hidden jem.
2 out of 5
by A verified traveler

All around bummer...

Posted May 15, 2017
Clean room, but laid down to sleep to find a broken sleep number bed. Hotel staff didn't care to assist or relocate before bed. Lame breakfast. Stay elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveler

Air Matress

Posted May 12, 2017
The hotel was conveniently located near transit. Staff were pleasant. Breakfast was amazing. The bed had an air matress that did not work. The carpets throughout the hotel needed to be cleaned. The pool was great too.
3 out of 5
Recommended
for Everyone
by A verified traveler from flagstaff, az

Good location for midtown Phoenix

Posted May 8, 2017
Upon checking we were informed that the "cabana suite" we had book was unavailable. Bummer but staff quickly fixed the situation by putting us in adjoining rooms. The air conditioning in one room worked great, in one room not so much. The pool needs cleaning more than just in morning - filled with debris from wind. Overall the grounds are, or rather could be, great with a little investment . Playground for the kids, beautiful plants. It seems as if this is the direction they are heading.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice would stay again very safe

Posted May 6, 2017
Very friendly very helpfull, enjoyed morning coffee and breakfast