- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda rooms are great and great beach and pool. Gym was amazing too
Located in Puerto Vallarta's North Hotel Zone neighborhood, Hilton Puerto Vallarta Resort - All Inclusive is near the airport and on the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Traveling with kids? Consider Vallarta Adventures and Aquaventuras Park Vallarta.Visit our Puerto Vallarta travel guide
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Nice location. Expedia did not differentiate the "ADULTS ONLY" portion of the resort when we booked our two rooms on line. One room for my wife and I and one room for our sons aged 18 and 14. So, upon arrival we found out we could not get the rooms we had originally booked. The area we did receive rooms in was under renovations. leaving the deck almost useless, unless you wanted to risk being covered in paint falling from above. We had booked swim up suites for both rooms, the resulting renovations resulted in the swim up pools being unusable. Pools had debris and paint floating on the water, with our sons' room having a paint drop sheet half on their deck and half in the water for three days. We payed a premium for this type of room obviously. We attempted to discuss with Concierge,Duty Manager and front desk, this resulted in a very non caring response with the only action being fruit plate sent to our room on our check out day. I am writing this as we unpack at home. discovering that a piece of electronics is missing. It was seen the day before check out. A phone call to the resort to report this is happening now. The in room "SAFE" is A) not bolted down or secured in any fashion. And B) easily opened with a simple screw driver and by the looks of it had been accessed this way frequently. Unfortunately these events have left us feeling less than satisfied with this resort. We would definitely not book again or would I recommend it to anyone.