搜索卡曼海滩的公馆

“Excelente servicio y atención”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“Amazing staff and location! Love coming here.”

“Great Location, just about two minutes walk from the Quinto Av. There is secure underground parking for your vehicle. Staff is friendly. Better job can be done by housekeeping. The room we stayed had someone’s hair scrunchie with hair out in the open. Not a good impression for hygiene.”

“El lugar está hermoso y limpio. El personal es sumamente amable y se preocupan porque tengas una buena experiencia. La comida estaba DELICIOSA y las bebidas también muy buenas. A pesar de estar en el corazón de Playa del Carmen, el hotel es muy tranquilo y un gran lugar para descansar. Recomiendo ampliamente contratar el plan Todo Incluido”

“Bien ubicado, moderno y limpio. La recepción muy amable”

“Todo excelente volveremos !”

“Excelente servicio en general...”