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Upgrade/renovations of hotel was promised for the future. Some lifts were a problem; one lift couldn't stop on the basement floor and another lift was stuck on the 12th floor. All-in-all, we had a nice stay, for overnight accommodation

A lovely property in a lovely location. My only grip was we didn’t have a shower and the water in both the bath and the sink didn’t drain away. The water also would change temperature regularly throughout having a hand held shower.

Great place to stay in Stonetown. Close to the fort and easy to walk around the shops and markets. Great rooftop pool, bar and restaurant. Lovely food. Very nice staff.

Great location, lovely old building and fabulous staff

We stayed in a studio room. Overall, a great stay. Clean and friendly staff. The only complaint would be the bathroom which always floods the whole bathroom floor after every shower.

Very nice hotel, brrakfast was great snd all the staff were very helpful and friendly. Highly recommend it.

I loved the staff. They were very helpful and supportive in my unique condition with my family. They were super friendly and always available when needed.

Very nice property in the central part of Nairobi, however right now undegoing major renovation until August of 2020, so lots of noise from 8.30am until 5pm. Staff is outstanding and goes out of their way to make you feel welcome.

It was a pleasant entrance and lounge the building was ok

The riad was unbelievably beautiful. A quiet little hideaway just a few minutes away from the busy markets.

Beautiful accommodations, but difficult to locate. Very delightful and friendly staff. Hammam was wonderful and restful. Food could have been better for the price.

The hotel is amazing that has large spacious rooms with their own individual character The staff are so friendly and helpful The soon became friends. Luckily I travel the world and stay at many good hotels but I would without hesitation recommend the Cape Heritage as one of the best hotels l have ...