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“Rooms were not clean, our bed sheets had stains on them, bathroom very small and we showered with flip flops as you could see the tiles were never cleaned and also there was no room cleaning service for the whole weekend they only gave you clean towels upon request. Water pressure was absolutely terrible. Staff were nice nothing to say about them, breakfast was good. Best part was the Aerie restaurant definitely worth the view, vibe and food. This is at driving distance to downtown Traverse……

“The stay was pleasant and everyone was very nice . The room was clean and the beds were nice to sleep on.”

“Staff was extremely helpful and friendly.”

“The room was great and so was the staff. I just wish they had a better place for breakfast and lunch.”

“Loved the rooftop lounge, beautiful views.”

“Does not have an elevator, I missed this on the web site. So if you have with stairs, make sure you get a first floor room”

“Thank you!”

“Great”

“The Charlevoix House was a wonderful bed and breakfast in the charming town of Charlevoix. Steffan was a wonderful and attentive host that was kind, present, and made amazing home cooked breakfast! Everything was done with care and intentionality. We would 100% love to come again soon!!!”

“This property was clean and good for what we needed. This old house was kept up nicely. Thanks for helping us have a wonderful time in Charlevoix.”

“The location is excellent. The room was spacious. The kitchenette well stocked. The breakfast could’ve had more choices. But.. the location made up for it!”

“Great location. Loved the sauna, cold plunge and hot tub. Fitness center down for repair was a bummer. Patio was neat to see wild life. Nice showers”

“There is no hot water when we arrived. Waited for the whole day, still no progress. The staff is polite but not very helpful in providing alternative solutions. So we checked out early. Expedia contacted the hotel for refund and no one is answering the email or the phone call. So yeah, I got ghosted.”

“Beautiful place”

“Hello. We booked this hotel literally for the hot tub for July 4-6. I called to make sure it was running July 1 & it was. My daughter hurt her back and my son hurt his knee at last baseball game right before I booked trip and we knew we’d be hiking at sand dunes and such and wanted the hot tub soooo badly. It was out of order and I am writing to inquire about a partial refund d/t this being our primary reason for booking this hotel in particular. Thank you so much in advance for your……

“Great room. No chairs. No water. No information. No coffee, tried to get coffee at the cafe downstairs, staff ignored me or served others after I had placed my order. Over priced for what is available.”

“We have stayed here several times over the years and have always enjoyed this little place. Always clean and friendly in a peaceful location. Unfortunately, the place is getting a little too pricey for a senior couple.”

“There were no staff onsite, front desk or otherwise. Room smelled intensely of cleaning chemicals and was frigid with the A/C on full blast. You get what you pay for.”

“Terrific staff”