Find all hotels by Hard Rock Hotels in Tulum

"very nice"

"Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service. "

"The location is right on the beach and it's secluded from all the noises and parties from a block away. My cabin was by the pool overlooking the ocean. In May, the weather can get to 95-100 deg so having ocean breeze helps. The room is very spacious. The only drawback is you can only turn on a/c from 8pm-8am. I would definitely come back."

"The entire experience was amazing!! The staff (Kevin and Monica) were so friendly! The waiter staff was so much fun and friendly as well. I will be coming back in December."

"I do not have any complaints, the property was nice and clean and we really enjoyed our stay. Staff were super friendly and entertaining. "

"The only complaint I have is the mosquito problems they seem not to pay any attention to it. Beautiful place but is kind of hard to enjoy when you have 10 mosquito bites on your body constantly. 7/10"

"I loved the vibe of this hotel, calm and relaxing which is opposite of the party vibe in tulum. The staff is incredibly helpful and kind. I did a yoga class that was fantastic with a wide open and breeze room. The chef was kind enough to prepare a simple meal for my husband who had a stomach bug. Gaby went out of her way to bring my breakfast out to the beach :) Tulum has really changed from our last trip 7 years ago and it feels super busy but this hotel makes you feel very relaxed! loved it "

"Absolutely amazing. Top notch service."

"Excepcional "