“I booked this hotel based on location and online description. I arrived to a room that had windows duct taped shut and one window that was broken and unable to close fully. My room was directly above a street level bar and patrons were loud and smoking cigarettes. With the windows unable to close, the smoke was drifting into my room. The trolley goes by the hotel and literally shakes the building and is very loud. Not a great choice if you value a good night sleep.”