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Ideal location with a great resteraunt "Felini" on property. In the cold of winter the 40 to 50 ft long fireplace lobby serving complimentery hot chocolate bar eas perfect!
Room near elevators was loud. If you have a preference, tell them away from elevators.
I like the view, how clean the hotel was & the location of it.
One complaint I have is that I went down and saw that a box they was all set up for breakfast so I grabbed a couple plates and loaded them up only to find out after-the-fact from a waitress that it was $27 a plate even though it wasn’t noted any where in that area. Quite the sticker shock
We love this hotel. Have stayed before and would stay again. Our only complaint is that we have to call downstairs for ice.
Beautiful rooms and had a great view of the city from the 30th floor!
Staff did not provide us any information at check-in. Room was clean and view was great.
My room was not real clean, lotion smeared on front of bathroom vanity area, bathroom door could use a wipe too. Also too hot inside. Could not use treadmill for more than a few minutes, must have been 80 degrees in workout center. Breakfast area also stifling hot. But basically a good experience, ...
The view from room was great! All staff we encountered were friendly and helpful. I did not like the hotel restaurant closed at midnight, kind of early for being in Chicago, but overall all was great and will stay there again.
The soaking tub in the premier suite was excellent, as was the view of the chicago river from the 17th floor.
The couches in the lobby on each floor in the elevator banks was quite impressive. There were two bars in the hotel which one race and a few places to eat. The concierge in the porters were very helpful and a telling me where to get food outside the hotel. I would definitely stay here again!
My stay was wonderful. This was my first visit to downtown Chicago and it was a pleasant experience.
Excellent location and the pool is nice. Walkable to shopping and more. Comfortable and clean room.
No kids! Very clean and great staff. Rooms are nice and clean.
“Small” boutique hotel with 26 floors. The rooms are very contemporary and have been thoughtfully planned with some unique touches. Two lively bars, coffee shop and all day dining. Gym and meeting/event rooms. Staff in all areas professional and friendly. Good location for city exploring.
The view of the room. And that the lady at front asked me which floor did I wanted.
Excellent for business travelers or those needing a convenient stop within the Loop. Service here was fantastic!
The helpfulness of the entire staff (from the time you exit your cab until you check out) is outstanding. As a guest, you are treated as a family member by everyone working at the hotel.