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We celebrated our 17th wedding anniversary in Chicago and decided to stay at the Trump hotel. We were warmly welcomed to the hotel and loved our rooms on the river side. Beautiful views, comfortable luxurious room (with a lovely soaking tub), fantastic in room dining served by a friendly accommodating ...
Great hotel in the best spot in Chicago! River North has it all and The Gwen is the place to stay.
The check-in process was super quick. Eren was wonderful. Stayed in a newly renovated room, it was absolutely beautiful and the view was incredible. I LOVED the breakfast! OMG, it was so delicious! I am excited to stay again soon!
My husband and I went for a weekend trip to Chicago to celebrate our one year NYE wedding anniversary. The hotel was aware that it was our anniversary and provided us with a complementary bottle of champagne which was very nice! The lounge bar/restaurant was very nice. Hotel was very nice. Shower ...
The hotel was great, only issue is the pull out bed (sofa) was horrendous. My kids were sleeping on it and they could feel the springs. Brought it up to staff and best they could do was put blankets underneath which improved it slightly but for a 5 star hotel they need to find a better solution. ...
The aqua building & hotel is wonderful, and our experience was great overall. The only complaint was that our keycards to the room deactivated before the noon checkout time, which almost made us late for our flight out of Chicago.
Nice hotel but room is dated and needs a makeover eg carpets; but nice and clean . However the 2 double beds were actually 2 beds bigger than a single but not as big as a standard uk double . No kettle in room !
The architecture, cleverness, cleanliness are all great. The rooms are very nice. Many of the staff members, too. But this hotel's bars & eateries are very popular with the "in" crowd, making it almost impossible to get around (forget impromptu reservations) on weekend evenings. If you want to feel ...
My husband and I loved staying here! The location just couldn’t be any better we used lyft to get around but honestly we walked to most places. The Hancock building is right behind the hotel you can walk there. Also the mall is literally an elevator ride away! We found a little cuban café right behind ...
We attended a wedding for the weekend. Loved the downstairs bar, location, room was nice and comfortable. Valet parking was VERY expensive - we should have just used Uber and NOT rented a car. Food at the wedding was OK - not great. Brunch on Sunday was much better.
This is a beautiful hotel in a great location. Only 2 concerns: the carpeting in our room was very dirty/stained and it was difficult to sleep with the "wind noise" all night long.
As I think back on our stay, my mental review is the same as when we opened the door to our room: "Wow." Tremendously modern yet comfortable and restful. Download the app and control the temperature from your bed! Terrific food onsite. Exceedingly friendly and accommodating staff
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