“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……
“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……
“Many staff only did the bare minimum. Rowdy guests were allowed to annoy other peaceful guests. The enthusiasm and energy was lacking. Food left much to be desired. Most concierge and excursions staff were passive in their approach to offerings.”
“Many staff only did the bare minimum. Rowdy guests were allowed to annoy other peaceful guests. The enthusiasm and energy was lacking. Food left much to be desired. Most concierge and excursions staff were passive in their approach to offerings.”
“Staff very friendly, restaurants are very good. But buffet is not great, always the same menu. The rooms are very far from the buffets. Not much happening around the pool, not even tv for the World Cup. Other all inclusive I stayed at have little snack bars around the property and by the pool and always cooked something next to the pool. Not the staff issue, they get five stars”
“Staff very friendly, restaurants are very good. But buffet is not great, always the same menu. The rooms are very far from the buffets. Not much happening around the pool, not even tv for the World Cup. Other all inclusive I stayed at have little snack bars around the property and by the pool and always cooked something next to the pool. Not the staff issue, they get five stars”
“My family and I have been going for years. We love the hotel and all the amenities available. Room service is great. The spa and gym are always great to use. The entertainment and staff are friendly.”
“My family and I have been going for years. We love the hotel and all the amenities available. Room service is great. The spa and gym are always great to use. The entertainment and staff are friendly.”
“Loved everything about this stay. The hotel feels fresh, youthful, and vibrant. The rooms are compact but super smart and clean, with great tech. The rooftop pool area is stunning and a fantastic place to unwind. Staff were incredibly welcoming and helpful throughout. An absolute gem of a hotel if you appreciate smart design and a great atmosphere!”
“Loved everything about this stay. The hotel feels fresh, youthful, and vibrant. The rooms are compact but super smart and clean, with great tech. The rooftop pool area is stunning and a fantastic place to unwind. Staff were incredibly welcoming and helpful throughout. An absolute gem of a hotel if you appreciate smart design and a great atmosphere!”
“We had a wonderful stay at El Dorado Seaside Palms. We had a swim up room and greatly enjoyed it! The pool was wonderful, clean, cool, and we enjoyed the swim up bar. The property is beautiful and lush and well taken care of. The staff is very kind and helpful. The food was delicious. I highly recommend room service breakfast for a nice slow start to your morning. We would visit again.”
“We had a wonderful stay at El Dorado Seaside Palms. We had a swim up room and greatly enjoyed it! The pool was wonderful, clean, cool, and we enjoyed the swim up bar. The property is beautiful and lush and well taken care of. The staff is very kind and helpful. The food was delicious. I highly recommend room service breakfast for a nice slow start to your morning. We would visit again.”
“Property was nice. Staff was friendly. This is only my 3rd stay at an all inclusive and sorry to say this one would rank at the bottom. Disappointed when we checked in for a five night stay were told we could only eat at the restaurants 2 of our nights. Not that the reservations were full but we were only allowed 2 dinner meals at their restaurants. The rest would have to be buffets. This was never mentioned anywhere when I booked. Buffets were decent. Ate at the Caribe buffet our last night.……
“Property was nice. Staff was friendly. This is only my 3rd stay at an all inclusive and sorry to say this one would rank at the bottom. Disappointed when we checked in for a five night stay were told we could only eat at the restaurants 2 of our nights. Not that the reservations were full but we were only allowed 2 dinner meals at their restaurants. The rest would have to be buffets. This was never mentioned anywhere when I booked. Buffets were decent. Ate at the Caribe buffet our last night.……
“We had an amazing stay at this resort. From the moment we arrived, everything was excellent. The scenery was beautiful, the property was clean and well-maintained, and the overall atmosphere made it easy to relax and enjoy ourselves.
The food was great throughout our stay, with plenty of options and consistently good quality. The staff was also outstanding — friendly, helpful, and always making sure guests were taken care of. You can tell they take pride in creating a great experience.
Between……
“We had an amazing stay at this resort. From the moment we arrived, everything was excellent. The scenery was beautiful, the property was clean and well-maintained, and the overall atmosphere made it easy to relax and enjoy ourselves.
The food was great throughout our stay, with plenty of options and consistently good quality. The staff was also outstanding — friendly, helpful, and always making sure guests were taken care of. You can tell they take pride in creating a great experience.
Between……