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Riviera Maya, Quintana Roo Hotel Rooms at the Viceroy Hotel Group

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Viceroy Riviera Maya - Playa del Carmen Hotels
Rating: 5.0 Stars
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Viceroy Riviera Maya

Playa Xcalacoco Frac 7, Playa del Carmen 77710 - Map
"Cried when saying goodbye to staff"
Have no idea why. But for some unknown reason, leaving the staff at Viceroy felt worse than when I left my boys at college for the first time. It really is impossible to overstate how kind, compassionate and considerate the staff is at this facility. If the rooms sucked. If the food was horrible. If the beach was eroded. I would still go back to this hotel just to be taken care of by their exceptional people. Fortunately, the rooms are magnificent (we stayed in the lowest grade and it could not have been better). The food is outstanding (though honestly the price is painful). The beach is well maintained, as are the grounds throughout. Used the gym every day. As long as you are just looking for your daily cardio and a bit of free weight work its adequate. Have I mentioned the staff? A shout out to young Victor, Marcos and Mr. Pepe, and frankly I've lost some names that really deserve to be singled out for being exceptional. Man, I loved this place and would heartily recommend it to anyone who needs a bit of pampering in the most private, personalized manner possible.
Traveller from Louisville, KY
Offering direct access to the beach, this Playa del Carmen resort is 3.1 mi (5 km) from El Camaleon Golf Club and within 6 mi …More

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