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“I wish the pool stayed open later but very nice!”

“Air conditioner was effective and relatively quiet.”

“I am extremely disappointed with our stay at the Hilton in St. Charles. We have stayed here before, but the condition of this hotel and the customer service have seriously declined. When we arrived, the pool and hot tub area was filthy. There was debris floating in the pool and visible dirt and objects at the bottom. The pool was still dirty the following day. Staff temporarily closed it, claiming that painting or maintenance needed to be done—on a busy Saturday—but later reopened it after……

“旁邊的購物中心快沒有商店了，停車交通方便，有一些餐廳及速食餐廳。 住三晚 早餐完全一樣，沒有變化！ 通風不良，早上5:00 整個房間都是嚴重廚房油煙味，基本上都是被油煙味嗆起床的。”

“Breakfast and happy hour”

“Front desk staff was not helpful. We attempted to check in for a two-night/two-room stay. She looked at her computer screen, told me we only had one room booked (Which was incorrect), then told us the hotel was completely "sold out" for the night. When asked for a refund or cancelation, she refused. I will be taking this up with upper management/ownership. This is horrible and I do NOT recommend anyone wasting their time or money on this establishment. .”

“Our room was very musty and damp, and even smelled musty. Otherwise the room was quiet and the bed was comfortable.”

“It was an amazing trip. Definitely will choose same hotel if I ever come back to Missouri.”

“clean and quiet”

“We had a room on the bottom floor that stunk with mold, mildew. The floor felt damp and I wouldn’t walk around without shoes on. Worst place I’ve ever stayed!”