Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Great hotel

Posted Dec 6, 2014
Location: Great location, restaurants, shopping, malecon , all by walking distance.
Good hotel located by in a great location, staff very helpful, food was great, small gym but still good,
3 out of 5
by A verified travelerfrom BRONX, NEW YORK

Close to Malecon 2000

Posted Sep 20, 2014
Pros: Location was amazing.
Check in went pretty smoothed. What was kind of weird to me about this hotel our first night around 9am we heard someone trying to gain access to our room then we heard a card swipe, Lucky for me I had the lock on the door so they couldn't come inside. I brought it to front desk attention and was told that its normal for them to make sure if the room is occupied. Very weird Also the bed was not comfortable at all we stood on the 8th floor the only pleasant thing really about our room was the view facing the main street.
4 out of 5
Recommended
by M and Mfrom Florida

Execelent

Posted Sep 18, 2014 on Hotels.com
From the beginning to the end the service was outstanding. They picked us up from the airport and the driver had a sign with my name on it, it kind of makes you feel special. The front desk was very welcoming, so much attention. Breakfast buffet was delicious. I would recommend this place to anyone.
4 out of 5
Recommended
for Families
by Vera Vogesfrom New York City

Overnights on the Way to Galapagos

Posted Aug 18, 2014 on Hotels.com
The hotel was conveniently located close to stores and sights. The beautiful river walk is in walking distance and an attraction to young and old. The amenities and decor of the rooms are pleasant. The corridors are rather small. Service was polite and pleasant. Breakfast was good as was dinner å la carte. We could not find inviting looking restaurants in the neighborhood.
5 out of 5
Recommended
by Adilson Macedofrom Sao Paulo

Pessoal muito atencioso,e bom servico.

Posted Jul 11, 2014 on Hotels.com
Muito satisfat'oria, em local acolhedor com quarto grande e confort'avel.
3 out of 5
by A verified travelerfrom Atlanta, GA

This facility needs renovation

Posted Jul 7, 2014
Pros: Very good staff
Strong humidity odor inside the room. Needs renovation, bath tube should be painted
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and the staff was Great..

Posted Jul 3, 2014
Pros: The staff was GREAT
Cons: Not sure if anything
Location: Great location close to the airport & downtown.
Stayed there one night this is a very nice hotel and the staff was Great..
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel located in downtown Guayaquil.

Posted May 27, 2014
Pros: The service was excellent. Staff very friendly and helpful. Great location right smack in downtown Guayaquil.
Cons: The prices for soft drinks was pretty steep at $1.50 each. Across the street it would cost $0.80 each.
Location: There are restaurants, drug stores, Wendys, Subway, clothing stores, textiles, electronics.
We had a fantastic stay. The front desk staff was very friendly and accommodating. The bell boys went out of their way to help us in every need. They took us to the airport every time we had a flight and were waiting for us upon our return. The breakfast buffet was delicious and the menu changed every day. Each day a new dish from local cuisine was prepared We had a great time and I will recommend this hotel to everyone. .
5 out of 5
Recommended
for Overnight Stay Before Destination
by Waynefrom Colorado Springs

Geat location and staff.

Posted May 19, 2014 on Hotels.com
We stayed at the Hampton two nights prior to going to the Galapagos and found the experience very enjoyable. The hotel is close to all downtown locations. Room features and cleanliness were excellent. The included breakfast was excellent; the restaurant selection was good; and we had a tasty sushi dinner in the bar. The staff was extremely helpful; because this is a smaller hotel we felt that we were getting more personal attention. Our airline failed to deliver my wife's luggage; so we had to do some hurried shopping for clothes for our cruise. The hotel staff got us taxis and gave us advice as to where to shop which helped rescue our trip. I would definitely want to stay there again.
4 out of 5
Recommended
for Business Travelers
by andreswfrom buenos aires

Buen Hotel en pleno centro.

Posted May 19, 2014 on Hotels.com
Estuvo bien, pero el centro no es lo mas lindo de Guayaquil. Si queres en el centro, es la mejor opcion. A la vuelta restaurant la tasca de Jose, mejor que en Espana.