Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Australia
Very clean and really good service.Posted Jul 9, 2014
I found the hotel is excellent. I was there 2 years ago and was there again last week. I will definitely go back there when I am back in Hanoi. Service is excellent and the hotel is so clean and price is reasonable.
for Everyoneby Abe from Singapore
Decent hotel, in the middle of the old quarterPosted Jun 6, 2014
Pros: Location, size of room
Cons: Breakfast could be improved - particularly with some fresh fruit juice. However, it is by no means bad by Hanoi standards.
Location: It's pretty much in the centre of the old quarter. Hoan Kiem lake's a stone throw away, as are restaurants, shopping, and a few museums.
Comfortable stay over 5 days. Fruit delivered to room everyday (great!). Was given a twin room, while I had asked for a double - but did not bother to inform or get it changed. I had a classic room on the sixth floor. Sizeable room (particularly for the price range), modern and clean bathroom (no bathtub, but did have one of those rain-shower things), room nicely appointed and new. Décor leans towards the modern, and so far was pleasing. Had a nice big desk (well more like a long glass plate, but well done) which was a plus to get some work done. The Wi-Fi worked reasonably well, the wired internet was definitely above average - fast and reliable. Staff were friendly and helpful.
for Everyoneby Claire from Brisbane
Good hotel. Price good for quality.Posted May 22, 2014
Pros: Staff very friendly. Good and clean.
Location: Good walking distance to sightseeing attraction is museum, jail, puppets.
Stayed here before heading to halong bay for cruise. Hotel stored our extra luggage for us. Really helpful as cruise does not have a lot of room in cabin. Would recommend this hotel and would stay again.
for Everyoneby Anne from Singapore
Great hotel, Good locationPosted May 7, 2014
We stayed 3 nights in the Premium room on the 5th floor; it was clean, bright and very comfortable ; there was also fresh fruits and 2 bottles of water everyday including free wifi and buffet breakfast which had a good selection of western and local favorites, we especially liked their chicken pho! Secondly, the Hotel's location could not be more perfect, it is in a cleaner part of the Old Quarters with wonderful silk and art shops at its door step and just 5 minutes walk to Hoan Kiem lake or 10 mins walk to St Joseph's Cathedral. Last but not least, the staff are friendly and speak decent English. Try to get a good map yourself as the one from the Hotel is not very clear. We would stay here again!
Recommendedby A verified traveler
Loved it herePosted Apr 26, 2014 on Hotels.com
I only spent one night in this hotel but found it to be five-stars. I am am not sure what its actual rating is, but the room was as beautiful as many five-star hotels that I have stayed in worldwide. The room was smaller than others and the breakfast had fewer options, but the price was not close to the expensive or very expensive hotels that I have stayed in. I cannot see anyone being unhappy here. Paul
Recommendedby visitor from UK
Nothing specialPosted Jan 1, 2014 on Hotels.com
Good location but not great hotel. Got windowless room. Shower flooded the bathroom but despite requesting hotel staff to deal with it they never did.
for Everyoneby Robert from Hawaii
Posted Nov 21, 2013
Great location in a vibrant area of Saigon, close to many shops and restaurants. The staff was so friendly and helpful, and the breakfast was always complete.
for Business Travelersby Raul Guerrero from California
Great Location!Posted Nov 17, 2013 on Hotels.com
Wonderful helpful staff! Fruit in the room everyday! Filling breakfast! Smallish room but not noisy and very clean. Wi-fi good in room. TV, slippers, soaps. Nice stay. Would return because of the good location and breakfast and comfortable room.
for Everyoneby Susan & Adrian from Melbourne, Australia
Quiet haven in amongst the bustlePosted Oct 11, 2013
Lovely small hotel with charm and character. Close to Hoan Kiem Lake and the old quarter. Would recommend to people who would like a more intimate and personal experience from the larger, busier hotels.
for Everyoneby Christine from Charleston, SC
Great location in old HanoiPosted Jul 15, 2013
Pros: Location, quality of room, helpful staff.
Location: The location is great. You can easily wander around the Old Quarter and enjoy good shopping and restaurants.
This is a very comfortable hotel in the Old Quarter and near Hoan Kiem Lake. The rooms are modern and well laid out. The staff is friendly and helpful.