Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ekaterinburg, Russia

Nice hotel, some 10 minutes walk from subway

Posted Jul 23, 2014
Pros: Friendliness, cost, availability by subway.
Cons: The safe did not work and the iron was missing. I expect than if we reported, the problems would be fixed, but we didn't need either.
Location: Nice bar nearby (Couryard Ale House) For the rest I took the subway
Frinedly staff, good breakfast. Pretty clean room. Some musty smell in corridor, but didn't bother. Room smelled well though. The safe did not work and the iron was missing. I expect than if we reported, the problems would be fixed, but we didn't need either. Now to positive. Just 10 minutes walk from subway 7 train 40th station. 1 hour after we landed in LGA we were at hotel door on public transport. Very friendly lady at the front desk. The bed was ok and the bathroom had all what's required including nice Pantene shampoo. Good hotel for the money. Takes some 30-40 minutes to get to Manhattan and about an hour and a half to JFK.
3 out of 5
by A verified traveler

Posted Jul 11, 2014
It's an ok hotel, though not very neat, and the breakfast was not that ok. They used to keep some of the stuff inside kitchen (bananas, yogurt etc) for some reason. One time we drank water from the fountain post the breakfast, next day they had it turned off, I mean, comeon! It's just water.
1 out of 5
by A verified traveler

Make sure call before you go no parking

Posted Jul 1, 2014
Was looking for parking for 2 hours Asked hotel desk where I can find parking he told me park anywhere you see empty spot Finally after 2 hours found a spot 4 blocks away
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2014
Convenient location to subway for trips into the city. Room was adequate; breakfast was sub-par.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to metro station.

Posted Jun 24, 2014
Quiet nice place for short stay, good breakfasts with fresh fruits, comfortable bed. Air Condition needs good cleaning (mold on AC grid), mustiness in the air.
4 out of 5
Recommended
for Everyone
by Dean

great experience

Posted Jun 16, 2014
Pros: good location.
The night manager, George, was great. He repeatedly helped make our stay better. Fixing something with the room,and suggesting a nice Italian restaurant in the area. Real nice helpful guy.
1 out of 5
by Mikel from Chicago, IL

Terrible staff

Posted May 28, 2014
Pros: The only pros of this hotel is its close proximity to the train station
Cons: Customer Service
This was our first time in New York, so I booked a 2 queen bed room. We checked in a bit late around 11pm. When we arrived the staff was not friendly, he said that there was no more 2 queen bed room but only 1 king bed and a rollover bed. He blamed "Expedia" for squeezing us just to have the room! In fact I booked this hotel a week advance! He was never apologetic and left the roll over bed for us to make the bed! Very rude and doesn't know what customer service means! I will never ever go back to this hotel!
4 out of 5
Recommended
for Everyone
by Sylvia and Ian from St Helens, England

VALUE FOR MONEY

Posted May 19, 2014
Pros: General comfort, price,proximity to city.
Cons: More space for breakfast area.
Location: Felt safe .Quiet area;residental mostly. Need to travel into city to sight see. Can eat locally.
Value for money hotel,helpful reception,decent breakfast although not always able to find a place to sit. Well placed for subway(10-15 mins.walk)then 15 min.journey to city.Pete's Diner good value and nice food-big portions!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2014
Great staff , good location, clear and comfortable room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Was great valuable stay

Posted May 8, 2014
I spent good time in the hotel, shuttle service available to the metro station untill 7pm. Good value for the money.