Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
4.5 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Business Travelers
by A verified traveler

Noisy, cold and no service

Posted Aug 28, 2013 on Hotels.com
There is no reception, or other personel at duty (except from some daytime cleaning). Hence I do not understand the other reviews praising the nice manager!! There are no personel at duty. Chek-in is done at a monitor at the front door. It did not work! I came late in the evening. Nobody picked up the telephone. Then I tried the emergency number, and a guy called me back 1 hour later, and gave me a code to enter. Every evening new guests had problems with checking in. The room is nice (except no reading lamp at the bed), the kitchen is ok, and the bathroom very nice. But it was cold (in august). The fan from the aircon was noisy, so I could not have it on during the night. The small radiator did not have a chance in the room. Hence, my towels did not dry from day to day. The worst thing was the traffic noise from the 8-laned road right outside the window, and the windwos where not with noise attenuating glass! Be prepared to wake up between 4-5 am when the traffic starts getting high. I put the sign "Please make up my room" three days in a row, but nothing happened - no new towels, no new coffee, no emptying of garbage bin etc.
4 out of 5
for Everyone
by Jasfrom Canberra

Great apartment but noisy roads surrounding it

Posted Aug 19, 2013
Pros: the apartment is beautifully appointed and spotlessly clean
Cons: Noise from the road all day and night make sleeping very difficult.
Location: Guests should realise it is situated in a very industrial area and a good 25 minute walk from Southbank shopping area.
A beautifully appointed apartment, I could not comment on staff and service as you do not see anyone due to the nature of the self check in. However, that was not an issue as I had no problems.I don't know how it would work if there were problems and no one on site. One criticism is the noise factor of the road you are situated on. To have such upmarket apartments without double or triple glazing for noise, is a waste. It might be worth the money to invest in sound proofing!
5 out of 5
by A verified travelerfrom Gwangju

청결하고, 편리한 시설

Posted Jul 29, 2013 on Hotels.com
내부는 아주 깨끗하고, 세탁기등 시설이 매우 우수함
5 out of 5
for Personal Event
by nigelfrom Adelaide

Posted Jul 9, 2013 on Hotels.com
every thing met my expectations.
5 out of 5
for Business Travelers
by A verified traveler

Posted Jun 27, 2013 on Hotels.com
The stay at the apartment was absolutely amazing because of the profesionalism of the staff and the hotel location and its a great way to have business interviews there
5 out of 5
by GKfrom melbourne

The best view

Posted May 16, 2013 on Hotels.com
Really loved it, the view was amazing from the room and the manager/staff was very helpful as well. The wine on arrival was great and the cleanliness of the room was good. Really enjoyed it
4 out of 5
for Students
by A verified traveler

ease stay

Posted Oct 26, 2012
Pros: keyless
Cons: no cleaning products
Location: central
Our self serviced apartment stay in ZARA apartments was a no fuss easy way to see south melbourne. Central enough to key sights around town, with modern comforts to end the day i.e. foxtel, large bathroom etc.
3 out of 5
for Families
by Linda

Posted Oct 8, 2012 on Hotels.com
Although we were very happy with the room and the manager was most accommodating, the apartments were on an extremely noisy intersection and the room was a bit 'stuffy'
2 out of 5
by Chrisfrom Melbourne

not very good, but cheap.

Posted Aug 4, 2012
Cons: It is not staffed, you have to use your mobile number to acces the room.
Location: Not close to anything good
The carpark door did not work, there was a fair bit of road noise that you could hear inside the room. The location wasent close the anything. Spend a bit more per night and go somewhere nicer.
4 out of 5
by A verified traveler

Conveniently situated to city and sights

Posted Jul 24, 2012 on Hotels.com
The room was very comfortable and situated in the right place for what we needed.