Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom België

Geweldige locatie

Posted Apr 16, 2015
Pros: In fijne wijk gelegen, absoluut veilig op straat, ook 's avonds, veel bussen, fijne kamer, goede bedden, mooie badkamer, we hebben het erg naar ons zi
Cons: Enige nadeel misschien was dat onze kamer geen uitzicht had en we niet konden zien wat voor weer het was, daardoor wel heerlijk rustig
Location: Vlakbij Central Park, met prachtige musea en in de straten veel winkels. op 10 minuten lopen van de metro lijn 6
In fijne wijk gelegen, absoluut veilig op straat, ook 's avonds, veel bussen, fijne kamer, goede bedden, mooie badkamer, we hebben het erg naar ons zin gehad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service and location close to Central Park

Posted Apr 13, 2015
Very nice and very attentive staff. One block from Central Park and museums.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Lovely upper-east side Hotel.

Posted Apr 5, 2015
The Hotel Wales is not for people looking for the hustle and bustle of the Times Square experience. But, if you want a sense of how New Yorkers really live, this is the place for you. Near the MET, the MOMA Central Park and other attractions, the Hotel Wales offers spacious, old world charm at a fair price. Be advised there is some construction going on - but it didn't interfere with the stay.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Virginia

Posted Apr 3, 2015
Convenient location on the upper east side. Have stayed several times, always good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison, WI USA

nice hotel close to museum mile

Posted Apr 2, 2015
Pros: Its price and its location
Cons: The Wifi was poor. They are aware of this problem and are working on it.
The hotel is convenient to the best shops on Madison as well as numerous restaurants. We visited The Metropolitan Museum of Art, The Guggenheim, The Museum of the City of New York and The Jewish Museum. We never needed to take a taxi, bus or subway during our entire stay because the hotel is so well located.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas

Great Upper East Side/Central Park Location

Posted Mar 19, 2015
Quiet and convenient. Mezzanine Lounge area great for relaxing and having coffee or tea. Close walking distance for restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glendale, AZ

Classic Hotel

Posted Mar 19, 2015
We arrived at approximately 9p and the staff was great. They got all of our luggage up to the room asap. We checked out the next morning and they offered to watch/hold our luggage while we toured the statue of liberty and Ellis island. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis, Mo.

Convenient Hotel for Museum Mile

Posted Feb 24, 2015
Pros: Small clean, updated, great staff that is always helpful and friendly.
Cons: They have 24 hour coffee but a littletake-away roll or continental breakfast in the am would be a nice perk. There is a good restaurant next door
Location: museums, shops and Central Park
If you are visiting any of the Museums or attractions around the Metropolitan Museum of Art or the north end of Central Park, this is a great location. Lots of dog walking and kinds in the neighborhood and many great restaurants in the immediate area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newton, MA

Well located, good hotel that tolerates pets.

Posted Feb 17, 2015
Pros: Location, location, location. Great for museums or anything on the Upper East Side.
Cons: Have more facilities for pets - even just a few steel food and water bowls would be inexpensive and a big improvement for pet owners.
Location: Many museums nearby, and Central Park - good for a walk around the reservoir in good weather.
Traveling with small children and a dog, we were very lucky to get a free upgrade to a suite. Instead of a small room (though normal by NYC standards), we got essentially two rooms with a bathroom in the middle. The room was clean and we had no issues with it. We were there to sleep at night and that's about it. It was comfortable enough, quiet enough, and well located near Central Park and museums. Plenty of room for reading or meeting people, and 24/7 coffee and tea, on the Mezzanine. Free Wifi worked fine in the room. The main reason we chose this hotel was that it allows fairly large dogs, and we were traveling with our Golden Retriever. We were disappointed that they did not have any dog bowls, which we expected given that we were paying a pet fee. So if you are bringing a pet, be sure to bring bowls. And if you want to take your dog into Central Park, entrances are at 90th St and 96th St.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...great area

Posted Feb 17, 2015
Loved the hotel, area and proximity to everything. Room was very small and toilet did not work. We asked to have it fixed, it was fixed promptly but broke several times after that.