Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from newzealand

Great location excellent

Posted Aug 8, 2014
Pros: Location Starbucks swimming pool
Cons: Staff abit more friendly
Location: The bund , and the shopping strip is across the road so handy .
Great location excellent , good facilities staff could have been abit more friendlier. Great view from window . We did not have buffet breakfast as there was so much on offer outside of hotel . The Chinese restaurant in the hotel had heaps of things on the menu , very hard to choose . There is a star bucks in the hotel as well .
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Wonderful!

Posted Jul 25, 2014
The Howard Johnson Plaza is a wonderful. Centrally located, it is easy to taxi or walk (if you enjoy walking as I do) anywhere. Rooms are incredibly comfortable, the business center is excellent (but can only make B/W copies), excellent desk staff, helpful concierge... overall just as good as the Four Seasons.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in well situated area

Posted Jul 13, 2014
Pros: situation
Front desk staff very helpful throughout stay. Rooms were clean and spacious. Overall would definitely stay here again Breakfast buffet a little expensive but certainly a great variety
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

highly recommend

Posted Jul 9, 2014
Pros: Great location, good value
Cons: selection of Chardonnays
Location: within walking distance of great shopping, the old city, parks, and the metro
This hotel was conveniently located just a block from the pedestrian shopping street, short walk to the metros station, people's park and the museum. The hotel was modern and clecn. The staff was friendly, spoke English and were happy to assist. i would definitely stay here if I go back to Shanghai.
5 out of 5
Recommended
for Everyone
by Fred from Sydney

Everything is as expected for a 5 star hotel.

Posted Jun 27, 2014
Good location, nice room & size. Competitive price.
3 out of 5
Recommended
for Everyone
by Suleman from Toronto

good location

Posted Jun 9, 2014
Pros: Location
Cons: Room funishing.
The location in good. Easy access to city center, buses and metro. Breakfast good quality and many choices. Hotel staff very helpful. Room furnishing OK.
3 out of 5
Recommended
for Everyone
by marilyn from j

Great location but rooms quite small and old

Posted May 23, 2014
Great lobby breakfast not up too much rooms tired and old fashioned no where to put clothes had to log into internet every time you came into hotel by room number
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 22, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by RobandCaro from Sydneyy, Australia

Nice hotel close to shopping

Posted May 17, 2014
Room was dated by clean and comfortable. Great city views with enormous window in the room. Good internet connection. Onsite chinese restaurant on third floor better than smorgasboard on second. Good food and great value for money. Hotel made currency exchange easy.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 14, 2014 on Hotels.com