Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Got stranded and got some sleep

Posted Dec 13, 2014
All in all the hotel was just fine for what was needed. Our flight to Juneau was diverted to Sitka and needed a place to stay. Booked through Expedia while others tried to call the hotels directly and Expedia came through like a champ! Go two rooms and was able to get to sleep and back on the flight the next morning care of the complimentary hotel shuttle (a big plus!) that was part of the service. The room was comfortable facing the harbor and even though I was next to the elevator I didn't hear anything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sedro-Woolley WA

2 nights were great!

Posted Sep 1, 2014
Pros: The shower was the best of all in our 3-week visit!
Cons: Breakfast in the lobby or restaurant? We walked down Katlian Ave. to a good restaurant for 2 meals but it would be nice to have something closer.
Location: We loved walking around town. Service at St. Michael's. The Sitka National Historical Park trails and museum; Sitka Wildlife Quest tour was great.
Three cousins shared a 2-bed room for 2 nights, on the 4th floor. We were very comfortable and especially liked the water pressure in the shower (all other accommodations for our 2-week stay had poor water pressure). We were close to town, found a good restaurant nearby (the Fly-In Fish Inn) for 2 meals, and had free shuttle to the ferry and airport. The advertised complimentary breakfast didn't happen, as the hotel restaurant was closed. We were able to stow our luggage in a locked closet before and after check-in and check-out. We walked everywhere from our hotel. The beds were very comfortable. Instead of the usual small take-away toiletries we had squirt bottles of soap, shampoo and something else in the shower. We did have to ask for extra towels for the 3rd person in our group. The staff was friendly and helpful but not always as knowledgeable as we'd like. We loved Sitka and would return to this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

central location

Posted Aug 11, 2014
Pros: The location is perfect-off the main road but accessible to the sights I wanted to see.
Cons: Breakfast was not available; they sent me to another hotel which had a menu about twice the price.
Location: The Russian blockhouse (not original); the castle hill site of the transfer from Russia to the US; the Russian Orthodox Church; and shopping area are
The staff were efficient for everything after check-in. They did have trouble finding my reservation but once located, all went well. The room overlooked the harbor which was very nice for photography. The shuttle in from the ferry terminal was efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Located right where you want to be!

Posted Aug 6, 2014
A good hotel. Located in Totem Square, near everything!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom fairbanks, AK

Fair hotel, check other options first!

Posted Jul 29, 2014
Pros: Not much. Bed was clean and room was quiet. Front desk staff was nice and very helpful.
Cons: To much to list. Restaurant needs the most improvement, eat at your own risk you were warned.
Location: Nice location downtown.
Room- it was clean and kept. Toilet seat did not fit the toilet bowl (oval seat on a round bowl). Had to have room key card programmed at least once sometimes twice a day on 4 a day stay. Restaurant- look for someplace else to eat! McDonalds serves better food. Food was the worst I have eaten in that town. Drinks were nothing more than colored water, sent them back and was still charged for the colored water. Wait staff never came and asked how food was or if we needed anything else.
2 out of 5
by A verified traveler

Posted Jul 18, 2014
Noisy at night close to a bar Person at desk rude when I asked for abox of Kleenex as ours was empty. Had to leave hotel for breakfast. I wiped dust from headboard. Priced too high for quity of room and service
4 out of 5
Recommended
for Everyone
by etnamaefrom seattle wa

Nice hotel close to everything downtown

Posted Mar 31, 2014
Pros: It was close to downtown and pioneer home.
Cons: The coffee shop was not open. They could have provided better selection of things to eat.
Location: Short walk to restraurants and shopping. There was a herring opening and a short walk to view all the activity.
Staff was nice. Appreciated the shuttle to and from the airport. The room was clean but nothing special. Nice view and close to the water.
4 out of 5
Recommended
for Everyone
by sam lfrom sitka ak

Excellent ocean view

Posted Nov 17, 2013
Staff was friendly and helpful. The room was very clean, but the floors are a bit squeaky
3 out of 5
by A verified traveler

nice deck eating area in the bar

Posted Aug 26, 2013
Pros: people were nice. good food
Cons: flooring in bathroom was almost fully unattached no plug in near bed stand for cell phone. I had to pull the bed out to use the plug in.
Location: close to Ludwigs cafe harbor view was nice
Room was ok the bathroom floor was almost totally unattached. Need more electrical outlets near the night stand
3 out of 5
Recommended
for Everyone
by A verified traveler

O.K. for a short stay.

Posted Jun 1, 2013
The shuttle driver started off without shutting the door. One passenger was still loading and would have been injured if another passenger hadn't pulled him in. Other than that the staff was fine.