搜索埃克斯葡哈的度假村

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“😊”

“The setting of the property immediately signals peace. The visitor turns from the highway, enters a long alley lined by palm trees, and arrives at the reception buildings where 0 idling, polluting cars back up. All internal transports are done with electric carritos. Once you enter the reception area, you smell fragrances and hear relaxing music. Yoga classes on the pier over the water and a massage in the tall palapa adjacent to the water enchanted me. Vegan food is offered. The only……

“Todo muy bien !!”

“Great place great staff. Only complaint I have was that the restaurants were super slow while we were there. I don’t know if it’s a common thing or if they were short handed while we were there.”

“There was not much food options. We opted for A la Carta and we were advise that no reservation was required however when we reach at the restaurant they advise us that they now required reservation and was roll out the day after we checked in. They mentioned advise was sent but we didn't receive any notification on the app nor email”

“rooms were super cute and clean and also very cool, beds were comfy, staff was super nice”