Ratings based on 652 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Very convenient to Duval St. yet far enough away to be very peaceful. Pool and FREE parking a huge asset.
4 out of 5
by Angelica

Azul

Posted Mar 27, 2017 on Hotels
Nice heated pool! Cortez room is small at a high rate, but it was peak season. Parking in front of the building was great and there was additional street parking. Only downfall is the sun never shines on the beautiful porches! Very clean and cozy place in a great location. The staff were all super friendly, happy and genuine. I would recommend this 10 room property and I love the history of it.
2 out of 5
by steven

only for the young

Posted Mar 23, 2017 on Hotels
Hard bed. the hot water would cycle from hot to cool in a minute depending on who else was using the water. Showers where tricky
4 out of 5
Recommended
for Everyone
by A verified traveler from annapolis md

Quaint house Good location

Posted Mar 19, 2017
Comfortable and pleasant. Good location but a lot of traffic noise. Having a problem w fluctuating water temperature.
5 out of 5
by Clarence

Posted Mar 17, 2017 on Hotels
We throughly enjoyed our stay at the Azur. Staff was great. Attractive landscaping. Couldn't stay connected to WiFi.
Comment from Hotel Management
Mar 27, 2017
Thank you for your wonderful review. We apologize that the wifi was a little spotty and thank you for allowing us to fix it! We look forward to your next visit with us here at Azul. Best, Athena R
4 out of 5
by Brian

clean, roomy hotel

Posted Mar 5, 2017 on Hotels
great manager
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Hi Brian! Thank you for your positive feedback! We are happy to have you as our guest at Azul and look forward to your next stay with us. Best, Athena
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent B&B in great location

Posted Feb 26, 2017
Pros: Modern comforts in an historical building. Pool. Walkability.
Cons: They have more rooms than parking spaces.
Location: Restaurants. Duval Street.
The staff were great. The room was quiet and well furnished. All was clean and welcoming. We finally got a free "continental breakfast" that deserved the name: several varieties of cut fresh fruit, yogurt, bagels, toast, granola, orange juice, coffee, jam (not jelly), etc, etc.
Comment from Hotel Management
Feb 27, 2017 by Athena , Hotel Management
Hi! Thank you for your feedback. We are very pleased that you enjoyed your stay with us and that our breafast exceptional! We have made some changes recently and we appreciate your comments. We look forward to your next stay with us. Best,
3 out of 5
by A verified traveler from Plymouth, MA.

acceptable but pricey

Posted Feb 23, 2017
Good location and the hotel front desk personnel were generally friendly. We stayed 3 nights in February. The room was extremely small with no closet space to store luggage. The days we stayed were very warm so we needed A/C and the ceiling fan to stay comfortable at night. The fan had an annoying clanging which the staff did not or could not fix. Housekeeping did not replenish the tiny bar of soap or shampoo which was annoying since we paid $350/night. The included continental breakfast was nothing special.
Comment from Hotel Management
Feb 24, 2017 by Athena, Hotel Management
Hi Paul, Thank you for you constructive comments. We apologize we were unable to address the fan issue that you had while staying with us. It has been extremely hot down here this year with added humidity and that takes a while to acclimate. We have added a few new breakfast items and are re-vamping our breakfast in general. We hope that you will come back and visit us so that we can make sure your next stay here in Key West is flawless. Once again, thank you for your comments. We appreciate all feedback so that we can make changes for the better for all guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermilion, Ohio

Historic Bed and Breakfast

Posted Feb 23, 2017
Absolutely perfect! First time in Key West. The B&B was clean and smelled fresh even though the house was built around 1903. We loved the charm and look of the whole place. Breakfast was fresh fruit, a variety of breads, bagels, juice , coffee and cereal. It was a delicious way to start the morning. Room was clean and cool because of the airconditioner. Bed was comforable and pillows were clean and soft. I am SO glad we stayed at Azul Key West! We had the front balcony to ourselves because of the room we stayed in. The traffic wasnt too loud because it is on Truman Ave. Staff was friendly. They gave us a map, called a taxi for us and had ideas for different places to visit. They also gave us coupons for the local sights. When we go back, we are definitely staying here!
Comment from Hotel Management
Feb 27, 2017 by Athena , Hotel Management
Hi Rachel! Thank you for your amazing feedback! We are very happy that our staff was able to assist you with your stay here in Key West. We have also made some changes with breakfast and are very pleased that you enjoyed out local bagels and cream cheese! We hope you come back and stay with us soon. Best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Shelby, NC

Nice location

Posted Feb 21, 2017 on Orbitz
Pros: The display of sliced fresh fruits served for breakfast was impressive.
Cons: Breakfast was to begin at 8 but not all items were on the serving table at that time. Good thing we made a couple of trips back to find more goodies.
Location: On a main street but away from the crowds. Walkable to everything we wanted to see.
The staff was very nice & accommodated us by allowing us to leave our bag hours before check-in, and again hours after check-out. The place was very clean, served a wonderful breakfast and offered us an umbrella on a day that some rain was expected. Taxi information was readily available when we picked up our bag & needed to go to the ferry. The room we had was very small, but sufficient since we spent little time there and only stayed one night with one small bag.
Comment from Hotel Management
Feb 24, 2017 by Athena, Hotel Management
Hi! Thank you for your kind feedback. We are very happy to hear that you had a wonderful stay with us on your visit to Key West. Please come back and visit us soon. Best,