Ratings based on 933 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
It was convenient due to my flight being canceled and it was right next to the the airport and they had a shuttle bus to take you to either Orly ouest or sud. Staff was good, Breakfast was included and it was better than the dinner buffet.
Comment from Hotel Management
Mar 28, 2017 by Paulina_Roche, Hotel Management
Dear Guest, Thank you very much for choosing our hotel for your stay and commenting your experience on Expedia. We are happy to read that you had a pleasant stay with us and that you were satisfied with shuttle service, helpfulness of your staff and breakfast. We are looking forward to welcoming you back soon. Kind regards, Paulina Roche - Hilton Paris Orly Airport
1 out of 5
by A verified traveler from Dublin

Not Hilton quality

Posted Mar 26, 2017
No hot water in the shower, had to use another room in the AM. Room service trays left in hall way with old food when we checked in, still there next day when we left. Bathroom smelled of sewage. Old tube TV.
Comment from Hotel Management
Mar 28, 2017 by Paulina_Roche, Hotel Management
Dear Guest, Thank you very much for taking the time to post your comments on Expedia regarding your Hilton Paris Orly Airport experience. Your stay was not entirely up to your expectations and I would like to sincerely apologise for the inconveniences experienced in particular with shower water temperature and hallway cleanliness. While we failed to meet your expectations rest assured your feedback will be reviewed with our technical service and housekeeping supervisors for immediate follow-up. We hope that we will have the opportunity to restore your full confidence in us in the future. Warm Regards, Paulina Roche - Hilton Paris Orly Airport
3 out of 5
by A verified traveler from singapore

Quite run down

Posted Mar 10, 2017
Overall has a pretty run down look above lobby. The carpets are wirn and appear to be not cleaned as they have aged. Multipin plugs to be provided in each room No bathrobes, iron in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right at the airport terminal

Posted Feb 22, 2017
Pros: Perfect location for quick stopover before our flight departed the next morning.
Spacious adjoining rooms and great breakfast. The hotel staff was very welcoming and accommodating.
Comment from Hotel Management
Feb 23, 2017 by Paulina Roche, Hotel Management
Dear Guest, On behalf of the entire team here at the Hilton Paris Orly Airport, thank you very much for having shared this kind review on Expedia. We are delighted that you found the hotel to be in the perfect location, the staff helpful and the room spacious. We also do appreciate the 5 star rating. We all hope to have the pleasure of welcoming you again to the hotel. Kind regards, Paulina Roche – Hilton Paris Orly Airport
3 out of 5
Recommended
for Everyone
by A verified traveler

early flight from orly

Posted Feb 3, 2017
Pros: location, staff
Cons: food in restaurant
very nice staff and service, poor quality of food from room service
Comment from Hotel Management
Feb 3, 2017 by Paulina Roche, Hotel Management
Dear Guest, Thank you very much for your recent stay in the Hilton Paris Orly Airport. We are very happy to read that you are satisfied with the location of the hotel and the helpfulness of staff. However, we have also well noted that the room-service was not up to your expectations and we would like to apologize for that. We all hope to have the pleasure of welcoming you again to the hotel. Kind regards, Paulina Roche – Hilton Paris Orly Airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Good clean hotel close to airport

Posted Jan 22, 2017
Nice hotel. Efficient shuttle service Wifi was spotty in the lobby but everything else was great
Comment from Hotel Management
Feb 2, 2017 by Paulina Roche, Hotel Management
Dear Guest, Thank you for your kind feedback after your recent stay with us. We are happy to see that you enjoyed our hotel and that you are particularly satisfied with the cleanliness and the shuttle. However, we have also well noted your comment regarding the Wi-Fi and we would like to apologize for that. We all hope to have the pleasure of welcoming you again to the hotel. Kind regards, Paulina Roche – Hilton Paris Orly Airport
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Very convenient and nice hotel

Posted Jan 10, 2017
Pros: Location, clean, convenient.
Location: The airport is right next to the hotel and you can get the shuttle when ever you need it. Also can get into city within 30 minutes.
This hotel is in a great location for travel. It is about a 3-4 minute shuttle ride from the airport. The shuttle does not run 24/7 but I had an early flight and they easily scheduled it for me before its regularly scheduled time. Room was spacious, clean, and very nice.
Comment from Hotel Management
Feb 2, 2017 by Paulina Roche, Hotel Management
Dear Kevin, Thank you very much for your recent stay in the Hilton Paris Orly Airport. We are delighted to read that you are satisfied with the location of the hotel, the shuttle and the bedroom. We are looking forward to welcoming you back soon. Kind regards, Paulina Roche - Hilton Paris Orly Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel for Orly airport

Posted Dec 3, 2016 on Ebookers
Excellent hotel for overnight at Orly airport. Staff friendly & efficient. Courtesy bus every 15 mins to / from airport. No aircraft noise. Next time would request room away from lifts as could hear them go up / down.
3 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for rating your recent stay at the hotel. We hope that you have enjoyed your stay and that we would have the pleasure to welcome you again soon. Kind regards, Nancy van Kuler Hilton Paris Orly Airport
5 out of 5
by A verified traveler

Very nice hotel confidently located to Orly

Posted Nov 15, 2016 on Hotels
The stay was over night between flights
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Dear Guest, First of all, I would like to thank you for posting your comments regarding your stay with us. The team and I are honoured that you enjoyed your stay and that you are satisfied with the location. We look forward to having the pleasure of welcoming you again. Kind regards, Nancy van Kuler Hilton Paris Orly Airport