Posted Jul 25, 2016
This hotel has a lot to offer. Big gym, driving ranges, pool, saunas,...etc. Good breakfast buffet. Worth the extra if you're on a business schedule. Good coffe in the hotel room, which is rare. Usually never use those grimy things. The Novotel here has Nescafé single shots. Yum. Location is pretty good for this area. It's not a place to stay if you're business is in downtown Seoul. Seoul is a good hour commute or more. Staff was pretty good. My only real downside comment would be that the non-smoking room really smelled like a cigar lounge, which was frustratingly disgusting.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Duey D,
We really appreciate you took your precious time to tell us about your experiences at the Novotel Seoul Ambassador Doksan. We very much appreciate your comments. It always touches our hearts to receive positive feedback from our guests.
I shared your comments with our team members. And I am sure that this feedback will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services.
Regarding your room condition, we apologize made your uncomfortable because of smell problem. Next we will make an our best effort to get rid of bad smell issue.
Looking forward meet your next time!