OK hotel, but definitely below 5*
Posted Apr 10, 2016
The hotel is ok. But it is more like 4* rather 5*. First thing you will notice is a very unpleasant smell from old carpet. The architecture is similar to what you will in a motel not a hotel, meaning accesses to all the rooms on each floor are from one common inside corridor. The hotel is located along a busy street, but in a poor surrounding neighborhood. If you are looking for a higher end area and better hotels, stay around 101. The hotels and stores in that area are very high-end, and the area is more alive at night. But if you are looking for an area that is more representative the old community of Taipei, this hotel is for you. The street eatery in the area is abundant, and cheap. The breakfast offered by this hotel, both in the club lounge and in the general restaurant are quite poor. The lounge is better than average.
Comment from Hotel Management
Apr 15, 2016 by Leofoo, Hotel Management
Warmest Greetings from The Westin Taipei.
First of all, we would like to thank you for taking the time to leave the suggestions online, and we always appreciate when our guests take the time to share their concerns with us, so we can continue to improve our service.
We will keep enhaning our service. It is our goal to provide professional and warm service and to give our guest a pleasant stay. Please excuse us for not being able to meet the standard and it is through your comment that drives The Westin Taipei to service perfection. Once again, we thank you for the valuable comment.
We thank you for staying in our place and look forward to welcoming you back in the near future.