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This place was fantastic. The room was exceptional with exceptional views. The hotel was located at Herald Square - perfect place. I will stay here again.

Home away from home (this is my 5th stay) Excellent property Excellent staff front desk to room service They reach you by text and within minutes you are served! Will always come back when in Toronto !!

We liked the location and ease in which we were able to travel to other places by walking in the downtown core. Found that the original posting on Expedia was misleading for the cost. The 125.00 room turned into a $200.00 room. Taxes, charges, Canadian dollar. Will certainly watch that for next ...

We love it there ! Close to everything , outdoor swimming all year round , clean and happy staff Great upgrades !

Loved the location of this hotel. Front desk person (Alena) I think her name was, was extremely friendly and helpful. The only thing I didn't like was the shower. Took forever to get temperature right and then water kept getting bursts of cold. Not good water pressure. But I would definitely stay ...

The property was conveniently located and very clean. Staff was helpful and friendly. One elevator had a call alarm for several days that was never addressed.

This hotel was very clean and the room was well equipped. It is less than 10 minutes walk to Times Square and it is very close to the subway station and to the airport express bus. My overall experience was excellent.

Everything was great. Very clean, very nice staff!

Clean, close to everything and great staff! Great restaurant on site.

I liked the room it was clean and good for two people, even though it was on the smaller size. The room itself was a decent size but the bathroom was tiny, my boyfriend had to have the door at a weird angle and sit facing the shower to sit on the toilet. I feel it was overpriced, but being in the ...

Location is great. Reasonably priced. Beds were comfortable and rooms were clean. Very dark lobby and hallways and problems with the elevator. Very slow check-in.

i have stayed there many times over the years always a plus! directly across from Penn station always clean friendly