“At this price point, I was genuinely excited to stay here — but the experience was a complete disappointment. Every single towel had a strange smell, and I don’t think it was detergent. It was more like the musty odor of something moldy. The bathtub was clogged, so water kept backing up during showers, which felt awful. The entire room felt like it hadn’t seen sunlight in a long time.
I rarely leave reviews, but the condition of the facilities here was truly disappointing. That said, I do want……
“Biggest problem was….why is house keeping knocking on your door at 8:30 in the morning? That’s before checkout and extra money was paid to have a later checkout. When I called front desk to see about the checkout process I asked about why housekeeping would be knocking on the door already and he simply said , “ I’m not sure.” No apologies, nothing.”
“This review is for the 2 Queen River View Room. Compared with the 2 Queen Deluxe room, which I had before, the 2 Queen River View Room had a larger bathroom, full-height closet (important for hanging dresses/long garments), luggage rack without asking, 2 bathrobes (instead of 2), 2 facial masks, and a vanity amenities box (cotton balls & swabs, makeup-removing wipes).
Beds were good; Wi-Fi worked; room temp adjustable. Lots of storage/drawer space and furniture surfaces. Good bedside charging……