搜索墨西哥和中美洲酒店

“The staff so kind and nice”

“Esta lindo y limpio ”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“他們的服務很好，員工友善，我們很喜歡💕！”

“I don’t know how I feel about this property. Traveled from US and added this on last minute for 2 days. Rooms are clean, water park is cool. Was really looking forward to the nostalgia but everywhere they are blasting American pop music and playing old Nickelodeon shows on the tv’s. You can’t actually hear any old cartoons in the hotel. Many people have said this is a kid centered trip, so lower your expectation’s. I feel like It was the opposite for us. Everything felt more geared toward……

“Dirty and ants in the room anywhere ”

“The room was amazing, the service was excellent. The staff were very attentive, all the food was great! The ocean view was breathtaking!”